Frequently Asked Questions
Everything you need to know about your BoatEFX style experience.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.
What is your return policy for apparel?
We offer a 30-day return window for all unworn, unwashed items with original tags attached. Please use our online portal to generate a prepaid return label.
How do I know which size to choose?
Each product page features a detailed size guide with measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit.
Do you ship internationally?
Yes, BoatEFX ships to over 50 countries worldwide. Shipping costs and delivery timelines vary by destination and are calculated at checkout.
Can I exchange an item for a different color?
Absolutely. If the item is in stock, we can process an exchange within 30 days of purchase. Contact our support team to reserve your preferred color.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and Google Pay for a secure checkout experience.